bd97 Terms and Conditions

1Introduction & General Terms

By using bd97's website and services, you agree to this Terms and Conditions you are fully accepting them. Please read these terms carefully before using the platform. If you disagree with any term, we ask that you refrain from using the service.

Bd97 is an online gaming platform for users in Bangladesh, offering slots, Live Casino, bingo, and Sports Betting. Every service on the platform is built with Bangladeshi users in mind.

2Account Registration & Eligibility

To open an account on bd97, the following requirements must be met:

• You must be 18 years of age or older.
• Each person may only open one account.
• Accurate and truthful information must be provided at the time of registration.
• It is entirely the user's responsibility to keep their account password secure.
• Sharing your account with any third party is strictly prohibited.
• Accounts created with false information will be terminated.

KYC Verification: For security purposes, bd97 may request a national ID or other documents for KYC verification at any time. Withdrawals may be restricted until verification is complete.

3Deposit & Withdrawal Rules

Bangladeshi payment methods on bd97 — bKash, Nagad & Rocket — makes deposits and withdrawals quick and easy. Payment terms and conditions are outlined below:

• The account used for deposits must match the account used for withdrawals.
• Payments from third-party accounts will not be accepted.
• If a suspicious transaction is detected, bd97 may place a hold on withdrawals pending verification.
• Using the same payment number across multiple accounts may result in all associated accounts being suspended.

4Bonus & Promotion Terms

Bd97 regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with specific wagering requirements.

• Bonus funds cannot be withdrawn directly — the required wagering must be completed first.
• Every bonus has an expiry date — any unused bonus will be cancelled once it expires.
• Multiple bonuses cannot be active at the same time unless explicitly stated in the promotion.
• If bonus abuse (arbitrage or multiple accounts) is detected, the bonus and any associated winnings will be voided.
• Bd97 reserves the right to modify or cancel any promotion at any time.

5Gaming Rules & Fair Play

All bd97 games are verified by third-party auditors RNG (Random Number Generator) This means every outcome is completely random and impartial — with no possibility of manipulation.

• If your internet connection drops during a game, the outcome will be determined based on server-side records.
• Any transaction resulting from a software bug or technical error may be voided.
• The use of bots, automation, or any third-party software is strictly prohibited.
• If fraudulent activity is proven, the account will be terminated and the balance forfeited.
• If you wish to dispute a game result, you must notify the support team within 72 hours.

6Responsible Gaming Policy

Bd97 believes gaming should always be about fun. That's why we provide responsible gaming tools for every member.

• Deposit Limit: You can set daily, weekly, or monthly limits.
• Session Limit: Set time limits for continuous gaming sessions.
• Self-Exclusion: You can lock your account for a set period of time.
• Cooling Off: You can take a break for anywhere from 24 hours to 30 days.

For more details, visit our Responsible Gaming Visit the page.

7Privacy & Data Protection

Bd97 takes your personal information very seriously. 256-bit SSL EncryptionAll your data is protected by -. Your information is never sold to third parties.

• Payment information is never stored on bd97's servers.
• No information is shared without a lawful legal requirement.
• Even after account closure, certain information may be retained for a specified period for security purposes.

Read more in our Privacy Policy on the page.

8Account Suspension & Closure Policy

Bd97 may temporarily suspend or permanently close any account for any of the following reasons:

• Registration with false information.
• Operating multiple accounts.
• Bonus abuse or fraud.
• Use of bots or automation.
• Money laundering or any illegal activity.
• Harassing other users.

If an account is closed for a valid reason, any eligible balance will be refunded. However, if fraud is proven, no balance will be returned.

Users may also close their account at any time by contacting the support team.

9Dispute Resolution

If you have a dispute or complaint, please contact bd97's customer support team first. We typically aim to resolve issues within 24–48 hours.

• Any dispute regarding a game result must be raised within 72 hours of the incident.
• In the event of a payment dispute, proof of transaction must be submitted.
• Bd97's technical records shall be considered the final authoritative documentation.
• If a resolution cannot be reached, the dispute will be settled through independent mediation.

10Terms Update Policy

Bd97 reserves the right to update this Terms and Conditions to make updates. If any changes are made, the "Last Updated" date at the top of the page will be revised and members will be notified.

Continued use of the platform after any changes will be considered acceptance of the updated terms. Please check this page regularly.